Secondhand electronics are the best deals on Troverve — but they require more due diligence than buying a jacket. Use this guide to buy safely every time.
A used iPhone listed for NPR 30,000 that retails new for NPR 90,000 sounds incredible. And it often is — but only if you know what to look for. The video-first format of Troverve actually makes electronics buying safer than traditional classified ads, because you can see the device in action before you buy.
What to watch for in the seller's video
- check_circleScreen powering on and showing the home screen — a dead screen is a dealbreaker
- check_circleAll physical buttons (volume, power, home) being pressed — watch for hesitation
- check_circleCamera app opening and switching between lenses
- check_circleSettings → About showing the actual model, storage, and battery health
- check_circleCheck for screen burn, cracks, or discolouration by showing a white screen
Red flags to walk away from
- check_circleSeller refuses to show the Settings screen or battery health
- check_circleVideo is too dark or shot from a distance that makes details hard to see
- check_circleListed as 'for parts' but priced as if fully working
- check_circleNo IMEI or serial number visible in the video
- check_circlePrice is more than 70% below retail — if it seems too good, verify everything twice
How escrow protects you
Every electronics purchase on Troverve is covered by Troverve Secure Escrow. This means your payment is held until you confirm the item works as described. If the device doesn't match the listing, open a dispute within 48 hours of delivery. Document everything with a video of the item as received — this is your strongest evidence.
