At Troverve, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application and website.
Data Collection
We collect information that you provide directly to us, including:
- Account Information: Your name, email address, phone number, and profile picture when you join our waitlist or create an account.
- Transaction Information: Details of the items you buy or sell, including photos, videos, descriptions, and payment amounts.
- Identity Verification: For sellers, we may collect government-issued ID information to ensure the safety of our marketplace.
- Communications: Records of your chats with other users or our support team.
How We Use Data
We use the information we collect to:
- Provide and improve the Troverve shopping experience.
- Facilitate transactions and verify identities for secure trading.
- Personalize your feed based on your swiping behavior and preferences.
- Send you updates about your waitlist status and platform launches.
- Detect and prevent fraudulent activities or security breaches.
Data Sharing
We do not sell your personal information. We may share your data in the following circumstances:
- With Other Users: Information necessary to facilitate a sale, such as your username or shipping address (only after a purchase).
- Service Providers: Third-party companies that help us with hosting, payments, and delivery.
- Legal Obligations: When required by law or to protect the rights and safety of Troverve and our community.
Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request that we correct any inaccurate personal data.
- The right to request the deletion of your personal data.
- The right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at privacy@troverve.com.