We recommend changing your password every 6 months and immediately if you suspect unauthorised access to your account.
Steps to change your password
- •Open the Troverve app and go to Settings.
- •Tap 'Account Security' → 'Change Password'.
- •Enter your current password.
- •Enter your new password and confirm it.
- •Tap 'Save New Password' — you'll be signed out of all other devices for security.
Forgot your password?
On the login screen, tap 'Forgot Password?' and enter your registered email or phone number. You'll receive a one-time reset link. The link expires after 15 minutes — if it expires, request a new one.
Tips for a strong password
- check_circleLength: Use at least 12 characters. Longer is stronger.
- check_circleMix character types: Combine uppercase letters, lowercase letters, numbers, and symbols.
- check_circleAvoid personal info: Don't use your name, birthday, or phone number in your password.
- check_circleDon't reuse passwords: Use a unique password for Troverve — not one shared with other accounts.
- check_circleUse a password manager: Apps like Bitwarden or 1Password can generate and store strong passwords for free.
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