Changing your password

personTroverve Support Teamschedule2 min readupdateUpdated Jan 30, 2026

We recommend changing your password every 6 months and immediately if you suspect unauthorised access to your account.

Steps to change your password

  1. Open the Troverve app and go to Settings.
  2. Tap 'Account Security' → 'Change Password'.
  3. Enter your current password.
  4. Enter your new password and confirm it.
  5. Tap 'Save New Password' — you'll be signed out of all other devices for security.

Forgot your password?

On the login screen, tap 'Forgot Password?' and enter your registered email or phone number. You'll receive a one-time reset link. The link expires after 15 minutes — if it expires, request a new one.

Tips for a strong password

  • check_circleLength: Use at least 12 characters. Longer is stronger.
  • check_circleMix character types: Combine uppercase letters, lowercase letters, numbers, and symbols.
  • check_circleAvoid personal info: Don't use your name, birthday, or phone number in your password.
  • check_circleDon't reuse passwords: Use a unique password for Troverve — not one shared with other accounts.
  • check_circleUse a password manager: Apps like Bitwarden or 1Password can generate and store strong passwords for free.

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