Buying on Troverve

Everything you need to discover, purchase, and receive products through our video-first marketplace.

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Discovering Products

How to use the Swipe to Shop feature

Browse products by swiping right to buy or left to pass

Understanding your personalised video feed

How our algorithm curates products based on your preferences

payments

How Troverve Secure Escrow works

Funds held safely until you confirm your item arrived

Accepted payment methods

eSewa, Khalti, and bank transfer options explained

local_shipping

Tracking your order

Find your delivery status from purchase to doorstep

Requesting a refund or return

Steps to open a dispute and get your money back